Terms & Conditions
TERMS AND CONDITIONS – TREE OF LIFE BREASTMILK JEWELRY
Scope of Services
I will create your handmade piece(s) with the add-ins you select (subject to availability) following receipt of your inclusion. The typical turnaround time is 14 weeks from when the inclusions are processed. I am not responsible for mail that is delayed, damaged, lost or stolen. I am not responsible for any fees deemed by customs. Seller reserves the right to refuse service.
Refunds; Exchanges
Since your piece is handmade and your inclusion(s) are incorporated into the piece, there will be no exchanges after your setting(s) have been started. It is your responsibility to ensure that your inclusions have arrived. To do so, please check the “order status” tab to see that it has arrived. You will also receive a picture to the email on file showing your inclusions once they are processed. In the event your tracking information shows the inclusion was delivered, but the “order status” information on this website does not show it has arrived, you must provide the tracking information to me. Inclusions are picked up 1-2 times a week, typically on Fridays and Saturdays. Inclusions are processed on Saturdays and Sundays. You shall not be entitled to a refund unless and until you can show proof that you sent your inclusions. You will have one (1) year (365 days) to send in your inclusions from your order date. After this time, your order will be archived and no refunds will be provided.
Mailing Kit
If you order a mailing kit without ordering jewelry, your turnaround time will be based on when you order your jewelry. Kits are typically added to an order, when kits are ordered without the jewelry, this can cause a delay in your turnaround time. I advise you to order your jewelry along with the optional mailing kit.
Failure to Perform
Any delay in or failure of performance by me under this Agreement will not be considered a breach of this Agreement and will be excused to the extent caused by any occurrence beyond my reasonable control including, but not limited to: the failure of others not a party to these terms and conditions, illness, natural disasters and other acts of God such as fires, hurricanes, floods, or tornadoes.
Limited Warranty, Limitation of Liability and Release 90-Day Limited Warranty
Plating on the jewelry will wear off eventually with time. Filled jewelry can also wear down with time. This is not a defect. Failure to follow the care instructions provided below, and even certain body chemistry, ph, metal sensitivity can accelerate the aging process. I am not responsible for metal reactions, lost/stolen items, or jewelry that does not fit when its provided in the size that you ordered. In addition, stones are made with resin which can discolor with time, which process can be accelerated by exposure to sunlight or artificial light such as in tanning beds, harsh chemicals such as cleaning supplies and hand sanitizer. Resin is water resistant and not waterproof. Please remove your setting if coming into contact with water such as swimming, washing dishes by hand and but not limited to saunas.
I DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS.
Limitation of Liability
In no event will I be liable for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if I have been advised of the possibility of such damages. YOU AGREE THAT MY LIABILITY IN ANY DISPUTE WILL BE CAPPED AT THE TOTAL AMOUNT YOU PAID FOR YOUR ORDER.
Release and Indemnity
By placing an order for my jewelry, you agree that you irrevocably and unconditionally release and agree to indemnify hold me harmless from liability and covenant not to sue me or my agents from and for any and all liabilities, claims, actions, damages, costs, or expenses of any nature whatsoever whether in law or equity, known or unknown, occurring during, caused by, relating to, or arising in any way from your purchase and use of my jewelry.
IMPORTANT INFORMATION Sizing Responsibility of Buyer
I recommend that you get your ring sized by a professional jeweler. I am not responsible if you select the incorrect ring size and your ring does not fit. Each piece is checked for accuracy before beginning the stone process. If you take your ring to be re-sized after it is made, I am not responsible or any damages that occur. Not all rings can be re-sized. Please let me know if you have any specific questions about re-sizing.
Acceptable Use of the Jewelry
The jewelry is for wearing only.
Do not allow any piece(s) to come into contact with the eyes or mouth or any other orifices.
Keep out of reach of children.
Do not ingest.
Do not try to inject your own inclusion into the resin stones. Resin cannot be injected and injury may result.
Proper Care of Your Handmade Jewelry
As part of the terms and conditions, please follow the care instructions below.
PLEASE REMOVE YOUR JEWELRY WHEN COMING INTO CONTACT WITH PROLONGED WATER USE SUCH AS HANDWASHING DISHES, SHOWERING, OR SWIMMING.
PLEASE REMOVE JEWELRY WHEN COMING INTO CONTACT WITH PROLONGED SUN/UV EXPOSURE SUCH AS TANNING.
PLEASE DO NOT USE ANY LIQUID JEWELRY CLEANER ON YOUR PIECES. USE SOFT DRY CLOTHS.
ALL STERLING SILVER CAN TARNISH OVER TIME. TARNISH IS EASILY REMOVED, TOOTHPASTE IS A GREAT TOOL TO REMOVE TARNISH AS WELL AS DRY WIPES SPECIFICALLY SOLD TO REMOVE TARNISH.
PLEASE REMOVE YOUR JEWELRY IF COMING INTO CONTACT WITH HARSH CHEMICALS INCLUDING HAND SANITIZER.
STORE YOUR JEWELRY IN THE BOX ALONG WITH THE PROVIDED ANTI TARNISH STRIP.
Marketing Release
By posting pictures on social media, you are giving me permission to use photos for promotional purposes. I will never use a photo that would be considered too revealing or any photo that contains the face of your baby.
Promotional emails and content
You agree to receive from time-to-time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don’t want to receive such promotional materials or notices – please just notify us at any time.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Governing Law
THESE TERMS AND ANY DISPUTE BETWEEN YOU AND I WILL BE GOVERNED BY
THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAW.